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10
Banking Products

One Single Solution
for Multiple Product Platforms

Fortunaglobal provides a single integrated platform that manages all digital delivery channels allowing you to reap the rewards of centralised customer information. In a market where it has become increasingly important to stay ahead of the game, we create solutions to manage all self-service channels from a single point, offering a unified self-service customer experience with personalisation at every touch point.

Affluence
Mobile Banking

Affluence mobile banking solutions empower new generation mobile banking through smartphones, enabling banks and financial service providers to be pioneers of innovative smart device banking services at its pinnacle of ease. The solutions integrate to produce a wide range of banking services, completing the transformation of smartphones into ubiquitous m-banking platforms that enable you to provide your customers with the perfect tool to control their finances.

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Retail Banking

Extending customer relationships in today’s banking world capitalizes in providing superior, personalized experiences across every channel and in real time. The Affluence retail banking solution integrates modern dynamics of customer understanding into your digital banking platform for a seamless customer experience that drives engagement and wins loyalty to keep you well ahead of your competitors.

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Business Banking

Our Affluence business banking solution with its seasoned domain of experts & consultants combined with long standing engagements with leading banks brings the right mix of technology and domain expertise to help banks accelerate their digital transformation process to provide superior customer experience and informed analytics, through the processing of the areas of trade finance, cash & liquidity management, commercial lending and corporate payments.

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Connect

Affluence connect manifests as a total enterprise middleware that combines and integrates the latest enterprise-ready features deployed on different environments and platforms. It empowers the automation of an entire business process by facilitating messaging between all adopted, connected or future applications, both for internal and external channels.

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Insight

Affluence Insight champions your journey to drive revenue, control costs whilst mitigating risks by delivering end to end real time data analytics, monitoring and measurement into a rich ecosystem of customer profiles and transaction metrics. From data streaming and transaction monitoring to predictive analytics, the platform would assist bankers by providing real time operational snapshots of their world of digital banking for a statistically-rich source of customer targeting endeavours and futuristic customer engagement programmes.

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Lisa Intelligent Chatbot

Affluence Virtual Assistance or chat bot solution embeds a virtual agent providing a unique, interactive and secure means for banking customers to seek responses and assistance on your Facebook portal around the clock. It provides superior frontline support eliminating the hassle of bank staff attending to routine daily queries. The highly responsive Virtual Assistant is the ideal guide helping customers in their information retrieval and banking decisions.

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Facebook Banking

Affluence Facebook Banking suite is a new digital ecosystem that strategically blends the evolving social media platform with a well integrated financial solution, leveraging the power of Facebook, enabling tech-savvy customers to cost effectively transfer money using one’s Facebook without having to know the bank account details. The full-bodied, secured system helps banks to advocate new touch points with customers opening up new pathways of cross-selling and customer engagement. The facility comes with a high level of availability, scalability and support mechanisms.

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Pay Anyone

Affluence Pay Anyone Banking provides paramount convenience as a mobile application in remitting funds to anyone whose contact is saved in the personal mobile, email portal or Facebook account. With a dynamic six-digit passcode, the sender would be able to transfer funds held with any financial institution, anywhere across the globe in astounding speed. iPhone users also have the feasibility to send money to anyone on their contact list by simply using a voice command service without the need to disclose any personal information.

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Wallet

An epic solution for seamless customer on-boarding, the Affluence mobile wallet transforms your customer’s mobile phone into a secure, digital version of the traditional wallet, actively enabling merchant payments through any payment instruments, such as credit/debit cards and CASA accounts, on existing infrastructure. A highly convenient gateway for payments on the go, Mobile Wallet connects banking and non- banking customers with a wide portfolio of banking transactions in a single application, effectively transforming each wallet into a potential merchant.

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Soft Token

Affluence Soft Token uses the exact same technology as the hardware security tokens. This application has some significant advantages over their expensive hardware-based counterparts for both banks and as well as for the end users. Additionally, Soft Token will provide additional security for the affluence banking transactions, because even if a user's traditional password is stolen or compromised, an attacker cannot gain access without the TOTP, which changes on a set time frame.

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Lead Management

Affluence Lead Management (LMS) is a responsive mobile-based lead maintenance system for sales teams at banks which focusses on recording and monitoring of leads through Omni Channel Banking followed by a direction and lead conversion process. It is designed for banks to manage product related leads and motivate employees with target driven goals. The LMS groups the employees by pre-defined user roles and user groups, and assigns to each user. The system takes over lead automatic allocation, lead views, update of lead status and bank administrative login.

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Agent Banking

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